INSIGHT ISSUE 02 | 2020

22 Enabling the Digital and Energy transition Prysmian Group set up its Digital Innovation division in 2017. The team began working on Augmented Reality applications in 2018 at its Arco Felice submarine cables plant in Italy, with the aim to improve safety, provide training, and carry out remote maintenance activities. Due to the recent COVID-19 emergency and the booming request from customers to perform remote testing activities, other plants in Northern Europe adopted and improved this first solution to overcome remote communication barriers. "We are committed to design our tomorrow to become a digital leader in our market, by developing digital solutions that merge hardware and software technologies", says Stefano Brandinali, Prysmian Group Chief Digital Officer. Beginning Q2 2020, Prysmian Group has decided to build on these local experiences and develop a company-wide solution with a global reach to serve its customers and provide support to internal operations. PG Connect is now operative in many regions, like North America, Brazil, Italy, Northern Europe and Romania. More locations such as Argentina, China, Oman and South Europe were scheduled to receive the complete solution by the end of September. This truly global approach will set a new standard in the Group. Detailed training sessions are currently being held to support the users in mastering the solution. At the same time, a dedicated virtual community has been set up and a strong network of internal experts is now available to assist colleagues all around the world. “PG Connect is changing the way people interact, and brings the company closer to its customers while aiming at creating a new digital world that is more sustainable, reliable and efficient,” said Carlotta Dainese, head of Prysmian Group’s Digital Innovation Lab. ROLLING OUT THE SOLUTION "We are committed to design our tomorrow to become a digital leader in our market , by developing digital solutions that merge hardware and software technologies. " Stefano Brandinali Prysmian Group Chief Digital Officer