

PRYSMIAN GROUP | DIRECTORS’ REPORT
24
Customer centrality and satisfaction are a strategic approach that is implemented by having a fast, smooth
organisation throughout the supply chain, capable of expediting decision-making and time to market by
adapting itself to the needs of the various industries through continuous investment in innovation.
One of the ways of implementing customer centricity is through
Factory Reliability
, a process that makes it
possible not only to improve the reliability of planning and the execution of manufacturing output, in terms of
both mix and volumes in ever faster response times, but also to have stricter control over inventory levels for
every type of stock (raw materials, intermediate and finished goods); this enables the Group to deal
effectively and efficiently with upswings and downswings in sales volumes and consequent variation in
manufacturing output.
In addition to the Customer Centricity and Factory Reliability propositions, Prysmian Group has also started
Supply Chain Integration
projects with some of its most important global customers with the goal of
improving process effectiveness and efficiency throughout the supply chain, from the producers of raw
materials and intermediate goods used in manufacturing through to the end cable user.
CORPORATE GOVERNANCE
Effective and efficient, in order to create long-term sustainable value and produce a virtuous circle with
business integrity at its centre.
Prysmian is aware of the importance of a good corporate governance system in order to achieve strategic
objectives and create long-term sustainable value, by having a system that is
effective
in complying with the
legal and regulatory framework,
efficient
in terms of cost-effectiveness, and
fair
towards all the Group's
stakeholders.
Accordingly, the Prysmian Group keeps its corporate governance system constantly in line with latest
recommendations and regulations, adhering to national and international best practices.
In addition, the Group has put in place standards, rules and procedures that govern and guide the conduct of
activities by all its organisational and operating structures, as well as ensuring that all business transactions
are carried out effectively and transparently.
Once again in 2015, Prysmian undertook several initiatives to implement the recommendations of the
Corporate Governance Code
1
, to which it has adhered.
1
"Corporate Governance Code for Listed Companies - Ed. July 2015" - approved by the Corporate Governance Committee and
promoted by Borsa Italiana S.p.A., ABI, Ania, Assogestioni, Assonime and Confindustria