

Consolidated Financial Report |
DIRECTORS’ REPORT
2014 Annual Report
Prysmian Group
20
(1) "Italian Stock Exchange Self-Regulatory Code for Listed Companies - Ed. 2014" drawn up by the Corporate Governance Committee of Borsa Italiana S.p.A.
Customer centrality and satisfaction are a strategic approach
that is implemented by having a fast, smooth organisation
throughout the supply chain, capable of expediting deci-
sion-making and time to market by adapting itself to the
needs of the various industries through continuous invest-
ment in innovation.
One of the ways of implementing customer centricity is
through
"Factory Reliability"
, a process that makes it
possible not only to improve the reliability of planning and
the execution of manufacturing output, in terms of both
mix and volumes in ever faster response times, but also to
have stricter control over inventory levels for every type of
stock (raw materials, intermediate and finished goods); this
enables the Group to deal effectively and efficiently with
upswings and downswings in sales volumes and consequent
variation in manufacturing output.
In addition to the Customer Centricity and Factory Reliability
propositions, Prysmian Group has also started
Supply Chain
Integration
projects with some of its most important global
customers with the goal of improving process effectiveness
and efficiency throughout the supply chain, from the
producers of raw materials and intermediate goods used in
manufacturing through to the end cable user.
Prysmian Group has perfected a market approach over the
years that puts the customer at the centre of its strategic,
organisational and business choices. Its commitment
to analysing customer expectations and their evolution
over time allows the Group to develop organisational and
operating models that translate into fast, efficient and
targeted responses to the markets concerned.
At the heart of this approach is
"Customer Centricity"
,
which expresses itself in the ability to anticipate and satisfy
customer needs through its constant presence, from product
design through to delivery, and its provision of a level of
service that is monitored against specific, agreed parameters.
The Prysmian Group is able to develop solutions that not only
meet specific standards but also satisfy precise customer
needs. In particular, the Group is able to serve very different
segments and markets thanks to its ad hoc matrix organi-
sational structure that lets it have a local presence even for
major global projects. This means that markets with high local
specificity are served by country commercial and development
teams, and that markets with global products and customers
are followed by integrated business unit teams, while other
segments requiring a local presence and cooperation between
countries draw on the matrix structure's potential.
MARKET APPROACH
CORPORATE GOVERNANCE
The Prysmian Group keeps its corporate governance system constantly in line with latest
recommendations and regulations, adhering to international best practices.
Prysmian is aware of the importance of a good corporate
governance system in order to achieve strategic objectives
and create long-term sustainable value, by having a system
that is
effective
in complying with the legal and regulatory
framework,
efficient
in terms of cost-effectiveness, and
fair
towards all the Group's stakeholders.
Accordingly, the Prysmian Group keeps its corporate gover-
nance system constantly in line with latest recommenda-
tions and regulations, adhering to national and international
best practices.
In addition, the Group has put in place standards, rules and
procedures that govern and guide the conduct of activities
by all its organisational and operating structures, as well
as ensuring that all business transactions are carried out
effectively and transparently.
During 2014, with a view to continuous improvement of its
corporate governance system, Prysmian Group undertook
several initiatives to implement the recommendations of
the Self-Regulatory Code
1
, adopted by the Group, and to
strengthen the principles of transparency and integrity.
Corporate Governance Structure
. Prysmian's corporate gov-
ernance structure is based on the central role of the Board of
Directors (as the most senior body responsible for managing
the Company in the interests of shareholders) in providing
strategic guidance, in ensuring the transparency of the
decision-making process and in establishing an effective
system of internal control and risk management, including
decision-making processes for both internal and external
matters. The model of governance and control adopted
by Prysmian is the traditional one, with the presence of a
general Shareholders' Meeting, a Board of Directors and a
Board of Statutory Auditors.
An overview of the Company's corporate governance
structure now follows, along with a description of its main
features.