2012 SUSTAINABILITY REPORT - page 73

73
I The key HR processes fully express the Group's system
of values that guide the actions and behaviour of
management and employees towards customers, partners,
suppliers, shareholders and the wider community.
HUMAN RESOURCES
Leadership
Alignment
Social and
internal relation
Organizational
Development
People
Development
I...,63,64,65,66,67,68,69,70,71,72 74,75,76,77,78,79,80,81,82,83,...IV
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