Sustainable value chain

Sustainable value chain

A sustainable value chain is critical for competitiveness and resilience. All of Prysmian's production processes take place with sustainability in mind. We anticipate our customers' needs and requirements by strengthening supplier relationships and focusing on the creation of value for them and all of our stakeholders.

The integration of financial, environmental and social sustainability underpins our operating model. Our technological and industrial leadership amplifies our positive impact on the community.

 

Distribution of value to stakeholders

The creation of value for all stakeholders is represented by the indicator “economic value generated and distributed”. This indicator, based on the re-aggregation of data from the audited financial statements, measures the overall economic wealth created by the Group. 

The economic value generated in 2025 amounted to €20,951 million, compared with €17,818 million in 2024. Most of this value, amounting to €19,657 million (€17,069 million in 2024) was redistributed to:

 

Prysmian's supply chain

Prysmian’s supply chain plays a decisive role in the business and the sustainability strategy, guaranteeing stable supplies and securing suppliers that meet the Group’s ESG requirements under long-term partnerships. The company ensures respect for workers’ rights, contributes to cutting Scope 3 GHG emissions and aims to deliver service excellence, strengthening its commitment to an ethical and responsible supply chain, in line with its participation in the Copper Mark Initiative.

A customer-centric approach

Prysmian puts customers at the heart of what we do, from design through to delivery, continuously monitoring satisfaction through surveys, interviews and integrated digital systems with specific KPIs. The Customer Centricity team coordinates performance, complaints and quality, whilst business units and commercial teams lead feedback-based innovation and engagement. Thanks to our international presence and digital tools such as the Customer Portal / B2B Program, the Group is able to accelerate time to market, improve supply chain flexibility and build lasting customer relationships based on trust, harnessing customer engagement to drive innovation.